How to contact Kohl’s by phone?

To contact the Kohl’s customer service by phone, you can follow these steps:

• Look up the phone number of the Kohl’s customer service. The phone number is listed on kohls.com. Or check out the Kohl’s phone number page on WorthEPenny.

• Dial the Kohl’s phone number 855-564-5705.

  Hours: Mon-Sat 6am-11pm, Sun 9am-10pm CST

  Best time to call: 3:45pm

• Wait for an answer: Once the call is connected, wait for a Kohl’s representative to answer on the other end.

  Average wait time: 17m

• Identify yourself and state your reason for calling the Kohl’s representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Kohl’s to help them assist you.

• Ask for assistance: Ask the Kohl’s representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

• Follow any instructions given: If Kohl’s needs additional information from you or provides any instructions, follow them carefully.

• Thank the Kohl’s representative: After you have received the assistance you need, thank the Kohl’s representative for their time and help.

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Kohl’s, you can follow these steps:

• Dial the Kohl’s customer service phone number 855-564-5705, which can be found on the Kohl’s website or in your order confirmation email form Kohl’s. Or check out the Kohl’s phone number page on WorthEPenny.

• When the automated voice prompts begin, do not press any buttons or provide any information about Kohl’s. This may trigger the automated system to provide you with pre-recorded responses and options.

• After a few seconds of silence, the system should give you the option to speak with a live Kohl’s representative. This may be presented as an option like "speak to a representative" or "customer service".

• Press the correct button when prompted by the automated system to speak with a Kohl’s representative.

• If the system still doesn’t connect you to a Kohl’s representative, stay on the line without pressing any keys. Kohl’s will eventually transfer you to a live person.

• If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Kohl’s.

• Once you reach a live person, explain your issue and provide any relevant information about your Kohl’s order. The Kohl’s representative will work with you to resolve your issue as quickly as possible.

• Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Kohl’s website. This may allow you to connect with a Kohl’s representative more quickly and efficiently than calling.

Any tips for calling Kohl’s customer service?

When calling Kohl’s customer service, here are some best practices to ensure a smooth and efficient experience:

• Have your Kohl’s account information ready before calling. This will help expedite your request.

• Make sure you have a stable and quiet environment to communicate with the Kohl’s representative without any disruptions or background noise.

• Be polite and respectful to the Kohl’s representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Kohl’s.

• Clearly explain the issue you are facing and provide any relevant information or details that can help the Kohl’s representative address your concern.

• If the initial Kohl’s representative is unable to resolve your issue, politely ask to speak with a supervisor from Kohl’s or escalate the issue to a higher level of authority.

• Take notes during the call, including the Kohl’s representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

• If necessary, follow up with Kohl’s after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Kohl’s customer service.

What can I do If I am unhappy with my call to Kohl’s?

If you are unhappy with your call to Kohl’s customer service, there are several options you can try:

• Call again: Try calling Kohl’s customer service again and speak to a different Kohl’s representative. Sometimes a different Kohl’s representative may have a different approach to resolve your issue more effectively.

• Escalate the issue: If you are not satisfied with the response provided by the Kohl’s representative, you can ask to speak with a supervisor from Kohl’s or escalate the issue to a higher level of authority.

• Provide feedback: After the call, Kohl’s may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

• Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Kohl’s customer service through other channels, such as email or chat. You can also explore the Kohl’s Help Center, which offers articles and resources that may help you troubleshoot your issue.

• Consider other options: If you are still not satisfied with Kohl’s service, you may want to consider other options such as returning the product you bought on Kohl’s or filing a complaint with a consumer protection agency.

How do I contact Kohl’s via live chat?

To the Kohl’s customer support via live chat, you can follow these steps:

• Go to the Kohl’s website and look for a "Contact Us" or "Help" link at the bottom of the page.

• Click on the link and look for options to contact the Kohl’s customer support, which include email, phone, or live chat.

• Click on the live chat option, and follow the prompts to connect with a Kohl’s representative.

• Provide any necessary information about your issue or question, and wait for the Kohl’s representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Kohl’s live chat option, you may need to contact the Kohl’s customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

How to contact Kohl’s via social media?

You can contact Kohl’s via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Kohl’s via social media:

• Log in to your social media account (e.g. Twitter, Facebook, Instagram).

• Search for Kohl’s official social media accounts, which are typically verified with a blue checkmark.

• Once you find the official account of Kohl’s, click on the "Message" or"Send Message" button.

• Type your message and explain your issue or inquiry about Kohl’s. Be as specific and detailed as possible, and provide any relevant order information.

• Wait for a response from the Kohl’s social media team.

Please note that the social media accounts of Kohl’s are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Kohl’s for certain issues. For urgent or complex issues, it's recommended to contact Kohl’s customer service via phone or chat for more personalized assistance.

Does Kohl’s have an email? How to contact Kohl’s customer service by email?

Yes, to contact the Kohl’s customer support by email, follow these steps:

• Go to kohls.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

• Look for an email address on the page.

• Copy the email address provided by Kohl’s and open up your email client. Create a new email and paste the email address into the "To" field.

• In the subject line of the email, provide a brief summary of your issue or question about your Kohl’s order. For example, "Return Inquiry" or "Product Question".

• In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Kohl’s order number or username.

• Once you have completed the email, click send. You should receive a response from the Kohl’s customer support team within a few business days.

What is WorthEPenny's relationship to Kohl’s?

To put it simply, WorthEPenny is an independent third-party website that is not related to Kohl’s. WorthEPenny provides free tools and resources to assist customers in reaching Kohl’s customer service more efficiently, such as the Kohl’s phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Kohl’s, as well as forums where Kohl’s customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Kohl’s, it is not associated with or endorsed by Kohl’s.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Kohl’s official app or the Kohl’s company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Kohl’s trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Kohl’s. All references by WorthEPenny to third-party trademarks like Kohl’s are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.